The Strike Point
Custom Search
   


Paypal question

I recently received and email from PAYPAL which read as follows;

We were recently notified that a payment you received was reversed by the buyer’s bank. A bank reversal can be requested by the bank itself or the bank account holder.

We have placed a temporary hold on the funds until our inquiry is complete.

We are reviewing the bank reversal and will contact you again via email with information on what to do next. You may be asked to provide additional information about this transaction.

Sincerely,
PayPal

I responded with comment below:

How can you clear the payment and tell me to send the items, then take the money back after the items have been received???

PAYPAL responded with below:

Thank you for your timely response to our inquiry regarding the reversal
of funds that has been placed on your account. Please allow us up to 5
business days to research the information that you have supplied. Please
note that some cases may take longer to investigate. If this is the
case, we will notify you within 5 business days with an update regarding
the status of the investigation. If you have not supplied the
information requested for this reversal, please respond back to the
original email that you received with the requested information. Again,
thank you for your assistance.

I emailed buyer { No response yet } and no complaint has been filed on Ebay Has this ever happened to anyone else???

Messages In This Thread

Paypal question
Re: Paypal question
Re: Paypal question
Re: Paypal question
PayPal Policy
Re: Paypal question
Re: Paypal question
Re: Paypal question

Copyright 2022 David Spragg